Privacy Policy — SD Lion

1. Introduction

SD Lion (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us through the SD Lion mobile application (“App”). This Privacy Policy explains the types of information we collect, how we use it, and the rights you have regarding your data.

2. Information We Collect

We also request certain device permissions to provide app functionality. These include:

• Location — to enable location-based features where applicable
• Contacts — to simplify communication and contact import (with your consent)
• Camera & Storage — to allow capturing and uploading of documents/images
• Microphone — for in-app voice features (only when used)

Note: Our app is not directed to children under 13 and we do not knowingly collect information from children under 13.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Verify identity and process registrations
• Enable secure login and account management
• Manage KYC or dealer verification workflows
• Respond to support requests and communicate important updates
• Comply with legal and regulatory obligations

4. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share data in limited situations:

• Service providers: Trusted third-party vendors who help operate our App (hosting, SMS/OTP, email delivery, document verification). These vendors only receive necessary data and are contractually required to protect it.
• Legal requests: When required by law, court order, or government authority.
• With your consent: If you explicitly permit sharing (for example, to an external verification partner).

5. Data Security

We implement technical and organizational measures to secure your data, including:

• Encrypted transmission using HTTPS (TLS)
• Server-side protections in our Laravel backend
• Secure relational storage in MySQL with access controls
• Limited access to authorized personnel and audit logs for sensitive operations

While we follow industry best practices, no method of transmission or storage can be guaranteed 100% secure.

6. Your Rights

You may exercise the following rights subject to applicable law:

• Access and obtain a copy of your data
• Rectify incorrect or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@sdlionsteel.com. We will respond within a reasonable time consistent with applicable law.

7. Third-Party Services

SD Lion does not display ads and currently does not use third-party analytics SDKs. The App may, however, use secure third-party APIs for OTP delivery, document verification, or other backend services. We carefully select providers and limit the data they receive to what is necessary.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy and to meet legal or regulatory requirements (for example, tax or KYC obligations).

10. Contact Us

If you have any questions, concerns or requests about this Privacy Policy or our data practices, please contact us at:

SD Lion Steel
📧 info@sdlionsteel.com
📍 Nilhat House (10th Floor), 11, R.N. Mukherjee Road, Kolkata, West Bengal, India